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Frequently Asked Questions (FAQ)
Q. Is ordering online secure?
A. Yes, we take the utmost care in protecting the information you provide when placing an order on our website (or through any other means). All customer data is restricted to our staff, and we ensure that all employees are up to date on our security and privacy policies.
If you have any further questions about the security of ordering online from The Daily Deel, feel free to email us at thedailydeel808@gmail.com.
Q. How do I place my order?
A. Follow these simple steps to place your order:
- Click on the product you want to buy.
- Click on the "Add to Cart" button.
- You can add multiple products to your cart by selecting different products and adding them to the cart.
- Click on "Cart" in the menu bar.
- Scroll down and click "Proceed to Checkout".
- Fill in all the billing details and check your order details (including total cost).
- Click the "Place Order" button.
- Your order is now placed! You will receive a confirmation email with your order details.
- You can pay using the Cash on Delivery (COD) method.
Q. How do I cancel an order on The Daily Deel?
A. To cancel your order:
- Registered users: Log in to your account and cancel the order from your dashboard.
- Guest users: Call our helpline during office hours to request a cancellation.
- Final confirmation call: You can also cancel your order during the confirmation call before it is shipped.
Q. What is your returns policy?
A. For return details, please visit our "Return Policy" page.
Q. What is your refund policy?
A. For refund details, please visit our "Refund Policy" page.
Q. What is your shipping cost?
A. Our shipping cost is Rs. 200/-.
Q. Which courier service do you use for shipping?
A. We use "M&P Courier Services" for shipping.
Q. How long does delivery take?
A. We deliver orders within 2-3 working days after the confirmation call.
Q. How can I order an out-of-stock product?
A. You can pre-order any out-of-stock product by contacting us via call or email.
📩 For any inquiries, email us at thedailydeel808@gmail.com.
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Our team
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Ala Olivia
CEO
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George Leo
Project Manager
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Amelia Jacky
Production Controller
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Daniel Arthur
Store Manager